Network printer is showing offline and is not printing

This issue occurs if the printer spooler is corrupt. Please follow the steps below to reset the spooler.

Reset Spooler

1. Click Start, click Run, type "Services.msc" (without the quotation marks) in the open box and click OK.
2. Double-click "Printer Spooler" in the Services list.
3. Click Stop and click OK.
4. Click Start, click Run, type "%WINDIR%\system32\spool\printers" in the open window, and delete all files in this folder.
5. Click Start, click Run, type "Services.msc" (without the quotation marks) in the open box.

Another possible cause is your security programs. They may block the some ports that you are using to communicate with the printer. I suggest that you temporary disable all of them and then check the result again.

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