Synchronising your mail automatically (Outlook)

1. Click Tools | Send/Receive | Send/Receive Settings | Define Send/Receive Groups.
2. Tick Perform an automatic Send/Receive when exiting or choose to schedule every few minutes if you have a high speed connection.
3. Click Close.

Excel 2007: "There was a problem sending the command to the program"

If you have ever tried to open an excel document and received the error that says "There was a problem sending the command to the program", you can fix it by doing the following:

1. Open Excel 2007
2. Open the Menu in the top left
3. Click the "Excel Options" button
4. Click the advanced tab on the left of the options screen
5. Under the general options uncheck the box "Ignore other application that use Dynamic Data Exchange (DDE)"

You receive a "Compile error in hidden module" error message when you start Word or Excel

This problem may occur when the following conditions are true:

• The Microsoft Office Startup folder or the Microsoft Excel Startup folder contains either or both of the following Adobe Acrobat PDFMaker add-in template files:
  Pdfmaker.dot
  Pdfmaker.xla
• Norton AntiVirus software is installed.

To remove these files yourself this, follow these steps.

1. Click Start, point to Search, and then click For Files or Folders.
2. In the Search for file or folders named box, type pdfmaker.dot pdfmaker.xla.
3. In the Look In box, click the disk drive where Windows is installed, such as C:, and then click Search Now.
   
   The Pdfmaker.dot file is located in one of the following folders:
   • C:\Program Files\Microsoft Office\Office\Startup (Word 2000)
   • C:\Program Files\Microsoft Office\Office10\Startup (Word 2002)
   • C:\Documents and Settings\User Name\Application Data\Microsoft\Word\Startup
   The Pdfmaker.xla file in located in one of the following folders:
   • C:\Program Files\Microsoft Office\Office\Xlstart (Excel 2000)
   • C:\Program Files\Microsoft Office\Office10\Xlstart (Excel 2002)
   • C:\Documents and Settings\User Name\Application Data\Microsoft\Excel\Xlstart
4. In the Search Results window, right-click the file for each file that is found, and then click Cut.
5. On your desktop, right-click the My Documents folder, and then click Paste.

How to change the Cached Exchange Mode connection setting

In Outlook, click File | Cached Exchange Mode.
1.	Select one of the following:
		Download Full Items Outlook downloads the header, body, and attachments of e-mail items at the same time. Use this option when you have a fast network connection with the Exchange server
		Download Headers and then Full Items Outlook downloads all the headers first and then the complete items, including attachments. Use this setting to quickly see all the item headers. When you click a header, the full item is downloaded immediately.
		Download Headers Outlook downloads the headers only. The full item, including attachments, is available on demand when you preview or open the item. Use this setting when you want the amount of data that is transferred to be as small as possible.
2.	If you would like Outlook to download both headers and full items even when a slow connection is detected, untick On Slow Connections Download Only Headers.

Error opening attachment in Outlook "Can't create file:"

"Can't create file: . Right click the folder you want to create the file in and then click properties on the shortcut menu to check your permissions for the folder."

APPLIES TO:
Outlook 2000
Outlook 2002 (XP)
Outlook 2003
Outlook 2007

SYMPTOMS:
When trying to open the message_zdm.html attachment from within Outlook, the following error is displayed:

"Can't create file: . Right click the folder you want to create the file in and then click properties on the shortcut menu to check your permissions for the folder."

CAUSE:
This error is caused by the fact that the hidden folder that Outlook uses to store temporary files is full.

RESOLUTION:

1. Click Start, click Run, type regedit in the Open box, and then click OK.
2. The folder location is stored in the registry in the following key:

Outlook 2000 HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Outlook\Security

Outlook 2002/XP HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Outlook\Security

Outlook 2003 HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Security

Outlook 2007 HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\Security

3. Open the OutlookSecureTempFolder registry key from the location found in Step 2.
4. Copy the full path to the hidden folder.
5. Click Start, click Run, paste in the path from Step 4 and then click OK.
6. When the folder appears, you will want to delete all the files from this folder. DO NOT delete the folder itself, but only the files within it.
7. Once files have been deleted, re-open Outlook.


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